Orders & Billing:

Can I use multiple promo codes at checkout?

One promo code per order can be used. Please choose the one you prefer to use. 

Can I use my first-time code sitewide?

The offer code is valid only for first-time subscribers. Discount will be applied at checkout. E-Gift Cards and Care Sample Packs are excluded from this offer.  This offer cannot be combined with any other promotional codes or offers. Other exclusions may apply. Only valid at www.careskincare.com.  

How do I check my order status?

You'll receive an email with a tracking number once your order has shipped. We recommend you create an account so you can view your order history. You can also email us at help@careskincare.com.

I made a mistake with my order. Can I change or cancel it?

Please email us at help@careskincare.com as soon as possible, and we will do our best to assist you. Please note that once your order has been processed, we cannot change or cancel it.

What forms of payment do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay and Shop Pay.

When will my credit card be charged?

Your card will be charged as soon as your order has been accepted and processed.

How do I save or remove my payment information?

We don't store any payment information.